Facebook's abuse of power removed the Unusual Horror pageBy Jack for Reviews
Around the start of this month, Facebook removed the Unusual Horror page without warning.
Over 1 million fans strong, a highly interactive and dedicated audience is now lost in the nether. I never received a notification from Facebook about this happening, no emails or any form of communication, I was simply presented with an option to 'Appeal' this decision, not knowing exactly what I'd done wrong, it's quite hard to know what to appeal specifically.
I emailed the Global Marketing team in a desperate attempt to talk to a real human at Facebook, 2 weeks after my initial email, I get the below sent to me:
Apologies for the delay.
I heard back from the internal team who let me know that they've investigated the pages and found that they do violate our page policies.
Your Page has been unpublished for causing people to like or engage with it unintentionally in a misleading way.
All Pages must comply with the Facebook Page Guideline.
For more information, please read the Pages Terms:https://www.facebook.com/page_guidelines.php.
Please reach out if you have any questions!
I'm closing this task for now.
Unfortunately, this is their final decision and there's no way to appeal this further.
The team does not disclose any other information with me.
I'm sorry I couldn't have been any more help in this case.
Which is an incredibly worrying response, Unusual Horror has never caused people to like or engage in a misleading way and as the email suggests, unintentionally, does this imply that any page that accidentally makes a mistake will be punished? Sounds like Facebook wants to have an iron fist on everyone on it's platform to ensure nobody misbehaves to me.
Obviously I pushed for more information, details on what I had posted that could have possibly made them come to this decision, begging for an actual answer, proving that this had never been the case and desperate for more information.
Did I get that information? No, I didn't, I received nothing back except "this decision is final, you can not appeal this"
Considering Unusual Horror is a business, this sounds like a massive abuse of power, I find it hard to believe that Facebook is able to get away with such an aggressive attitude towards it's users, if you make the smallest of mistakes, you will be punished by losing everything.
Years of work and a large amount of money went into this project, I won't rest with such poor communication.